![]() In Zotero, go to the Cite → Word Processors pane of the Zotero preferences, click the “Reinstall Microsoft Word Add-in” button, and then restart Word. If the Zotero option doesn’t show up in that menu, try reinstalling the Word plugin from Zotero. Troubleshooting: Zotero isn’t showing up in Word Go to the “Tools” menu at the top of your screen (on a Mac) … Check the ‘references’ tab in Word to see if the plugin is working. ![]() Uninstalling and Reinstalling The Microsoft Word Plugin Try uninstalling and re-installing the web importer. … This usually involves exporting a file and opening it in Mendeley or importing it to Mendeley Web. The Mendeley Web importer does not work equally well for all websites. On the References tab, click the Mendeley Cite icon in the upper right, & sign in to your Mendeley account. Place your cursor exactly where you want the citation to go in your Word document. You will see Mendeley Cite on the Reference tab, on the right-hand side. Selecting ‘Mendeley Cite’ in the ‘References’ tab will initiate Mendeley Cite in an add-in window found in the right hand side panel, where you’ll be shown the sign in page. ![]() Once you’ve installed Mendeley Cite the add-in can be accessed via the ‘References’ tab on the Ribbon in Word.
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